Restaurant Supervisor & Customer Service Assistant- All Rounder Wanted

Restaurant Supervisor Wanted

Work Location: Queenstown

Employment type: Full time (guaranteed 30 hours Minimum per week, if needed 45 hours Maximum will be provided)

The shift for our position will be Monday to Sunday, Rotating roster with split shifts between 11:00 AM to 11:00 PM.

Our pay: Minimum $25.00 per hour to Maximum of $30.00 per hour

We are a well-established Café and Restaurant based in Invercargill. To enhance our team, we are now looking for 2 Restaurant Supervisor to join our team. We are expecting someone who has a passion for food, attention to details, ability to multi task and be a proactive member of the team.

Applicant must have at least 1 years’ work relevant experience in hospitality or barista skill is required  OR liquor selling experience OR a level 2 or 3 qualification. Priority will be given to local NZ residence/citizens. We will provide full training for successful applicant.

This position will be required to assist in preparing beverages such as coffee, tea and chocolate milk, preparing food and serving customers whenever required.

Key responsibilities and tasks:

• Supervise efficient working of FOH and BOH teams and assign shifts.
• Oversee staff’s compliance with all health code and sanitation requirements.
• Work with staff to project future needs for kitchen supplies, goods, and cleaning products.
• Maintain inventory of all needed supplies to enhance sales.
• Supervise workload and ensure effective working of restaurant activities and maintain excellent standards to meet operational expectations
• Assist in hiring and training new employees as well as the continuous training of existing staff
• Respond to customer complaints quickly and resolve them effectively
• Coordinate with team to ensure customer satisfaction and follow company procedures to increase work efficiency
• Resolve staff grievances together with Restaurant Manager.
• Coordinate with Restaurant Manager for everyday operation and maintain financial and administrative records

The successful candidate must have:

·       Physical fitness and good work ethic

·       Valid Driving License

·       No criminal convictions

·       Must able to pass the drug test.

We pride ourselves on the quality of the high standard of food and service we provide.

We believe in creating experiences that people will always want more of, inspiring and share worthy.

If you believe you have the relevant experience and knowledge, with the enthusiasm to take on this role, please apply through MyJobSpace platform.

Attention: Please include your visa status in your cover letter if you are not a New Zealand resident.

Customer Service Assistant- All Rounder  Wanted

Work Location: Queenstown

Employment type: Full time (guaranteed 30 hours Minimum per week, if needed 45 hours Maximum will be provided)

The shift for our position will be Monday to Sunday, Rotating roster with split shifts between 11:00 AM to 11:00 PM.

Our pay: Minimum $24.50 per hour to Maximum of $30.00 per hour

We are now looking for 3 Customer Service Assistant- All Rounder  to enhance our team. We are expecting someone who has a passion for customer service, attention to detail, the ability to multi-task and be a proactive member of the team.

You are required to:

• Setting up and preparing tables before each opening for customers
• Greeting customers and handing out food menus and beverage lists
• Answering questions about menu specialties and matching drinks
• Taking orders and passing to kitchen staff to prepare
• Serving food and beverages to customers at the highest service standard
• Cleaning tables and returning dishes and cutlery to kitchen when customers finish dining
• Calculating payments for the order and collecting money using the cash registration machines 
• Reporting to management on any issues require attention, such as customer complaints, restocking needs and potential hazards at work 
• Complete food delivery if require by business operation.

To be successful you will need: 

• No previous work experience is required as we provide on-job training for this role.
• Candidates with relevant work experience in the Hospitality industry or qualification will be prioritised.  
• Good eye for detail and an ability to learn fast
• A "can-do" attitude

If you believe you have the relevant experience and knowledge, with the enthusiasm to take on this role, please send your CV and any supporting qualifications or work experience reference to My Job Space Platform.