Housekeeping Attendant

Haven Hospitality Limited trading as Hidden Lake Hotel and Apartments is seeking up to 2 permanent housekeeping attendants to join our busy team.

We are based in Cambridge (Waikato) adjacent to Lake Te Koutu.

We guarantee a minimum of 30 hours a week. The successful applicant must be available five days a week, including weekends and public holidays.

Remuneration ranges from $24-25 per hour.

The key responsibilities of a housekeeping attendant are:

clean corridors, lobbies, stairways, elevators, lounges and guest rooms.

sweep and or mop all hard surface flooring.

vacuum carpets.

dust and polish furniture and fittings.

 dust and polish appliances – e.g. kettles, coffee pod machines, hairdryers and other appliances specific to apartments. 

clean metal fixtures and fittings.> empty and clean trash containers.

 dispose of trash in a sanitary manner.

clean wash basins, mirrors, tubs and showers.

wipe down glass surfaces.

make up beds and change linen as required recording all soiled linen being exchanged. For long stays guests bed linen is to be changed every 3 days. 

 inspect mattresses on a routine basis.

 restock room supplies such as toilet paper, tissues, coffee mugs, tea cups and saucers, teas, sugars, teaspoons, drinking glasses, body wash, shampoos, conditioners, hand wash, moisturisers, dish detergent, multi-purpose sprays, milk. 

check all appliances in the rooms are in working order as well as the lights.

 realign furniture and amenities according to prescribed layout.

respond to guest queries and requests.

ensure confidentiality and security of guest rooms.

follow all company safety and security procedures.

report any maintenance issues or safety hazards immediately to management.

observe and report damage of hotel property.

ensure linen is ordered on time (9am Monday, Wednesday and Friday)

ensure you make shopping lists for housekeeping replacement stock and hand these to the management team with sufficient time to source these supplies before the stock runs out. 

prioritise cleaning of rooms that are due to arrive each day over service and other rooms

 follow directions of the Senior Management Team (HK Supervisor, Duty Manager, Owners) 

self-managing own break times according to employment legislation and housekeeping supervisors instructions 

References and work history are required.