Primary Maternity Care Team Administrator

Primary Maternity Care Team Administrator

The Primary Care Team Administrator helps keep the Queenstown Lakes Maternity Service running smoothly by providing flexible administration support. The role involves data entry, filing and other administrative tasks. This role will work closely with other administrators, midwives, nurses and clinical teams to make sure the Maternity ward runs smoothly, and all patient requirements are met.

Tasks include but are not limited to:

• Work closely with other administrators and clinical teams to make sure appointments and treatments are scheduled and all patient requirements are met
• Ensure patients, whānau and visitors experience a warm, respectful and professional contact from the service, guided by the mātāpono
• Ensure reception and waiting areas are welcoming, clinically and culturally safe and well-presented, with information, signage or environmental issues escalated as needed
• Provide timely and accurate confidential administration support is provided to the Midwife Manager
• Referrals for the Maternity Service are received via Southern electronic systems, email, and mail and processed daily within agreed timeframes.
• Prepare agendas and minutes are taken and distributed as directed by the Midwife Manager, ensuring correct information is communicated effectively and efficiently
• Ensure newborn babies have their details registered on the National Health Identifier system within service expectations.

Health New Zealand – Te Whatu Ora - Southern has the largest geographical coverage of all the New Zealand regions, providing services to 350,000 people in diverse communities. We take pride in all the services we provide, and our aim is to improve, promote and protect the health of our region. We believe that our dedicated and passionate staff are a significant driving force behind the achievement of these standards, and we need more like-minded people to help us continue providing for our community.

We are looking for a team player with excellent communication skills and the ability to deal with a variety of people and tasks. You'll have a positive outlook, excellent relationship management skills and function well under the pressure that often occurs in a health environment.

To succeed in this role, you will have:

• At least two years previous administration experience
• Demonstrated ability to work both autonomously and collaboratively with other professionals
• Excellent time management, interpersonal and organisational skills
• The ability to be adaptable, flexible and solution focused
• Strong computer skills
• The ability to handle confidential information in a sensitive and professional manner

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.