Wan Fu Yuan Northcote Ltd is currently seeking two Restaurant Managers to join our team and support our daily operations. These are full-time roles with a guaranteed minimum of 30 hours per week.

Main Purpose

To manage the day-to-day operations of the restaurant, ensuring efficient service delivery, high standards of food and customer service, effective cost control, staff performance and compliance with relevant health and food safety requirements.

Key Responsibilities

  • Manage and oversee the day-to-day operations of the restaurant, ensuring smooth service, efficient workflow and consistent operating standards across front-of-house operations and coordination with the kitchen.
  • Plan menus in consultation with chefs and kitchen staff, taking into account customer demand, food costs, seasonal availability and the overall profitability of the restaurant.
  • Arrange the purchasing of food, beverages and other restaurant supplies, liaise with suppliers and ensure sufficient stock is maintained for daily operations.
  • Monitor stock levels, sales, expenses and financial transactions, and assist with budgeting and cost control.
  • Plan and coordinate special functions, group bookings, promotional activities and other restaurant events, ensuring appropriate staffing, stock and operational arrangements are in place.
  • Ensure the restaurant complies with relevant health, safety and food hygiene requirements, and maintain appropriate standards of cleanliness, presentation and functionality throughout the premises.
  • Monitor the quality of food presentation, dining service and overall customer experience, and respond appropriately to customer enquiries, feedback and complaints.
  • Recruit, train, supervise and coordinate restaurant staff, allocate duties and work schedules, monitor staff performance and provide ongoing guidance to maintain high service standards.
  • Implement and maintain restaurant operating procedures and service standards, and recommend improvements to support efficiency, consistency and customer satisfaction.

 

The applicant would have

  • At least one year of relevant work experience, OR a NZ Level 5 or above qualification.
  • Good communication and interpersonal skills
  • Strong organisational and staff management skills
  • Good understanding of restaurant operations and customer service
  • Strong attention to detail and commitment to service quality
  • Strong commitment to health, safety and food hygiene
  • Strong motivation and ability to work independently
  • Ability to work effectively with other team members
  • Be reliable, responsible and able to work under pressure in a busy restaurant environment

How to Apply

Please submit your CV and a brief cover letter outlining your relevant work experience, qualifications and suitability for the position.

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