AAE 1313 Limited is a well-established hospitality provider located in Ashburton, Canterbury, New Zealand, known for delivering exceptional dining experiences. We are currently seeking dedicated wait staff to join our team on a casual basis, offering an hourly wage of $23.95. The ideal candidate will possess a strong understanding of customer service in a fast-paced environment and be skilled in various food and beverage service techniques.
Key Responsibilities
- Deliver high-quality service to guests, ensuring a welcoming atmosphere.
- Take accurate food and drink orders, processing them efficiently using POS systems.
- Maintain cleanliness and organization of dining areas, adhering to health standards.
- Assist in the training of new staff members on service protocols and menu knowledge.
- Handle guest inquiries and complaints with professionalism and courtesy.
Essential Skills & Qualifications
- Proven experience in a wait staff role or similar position within the hospitality industry.
- Strong knowledge of food safety practices and responsible alcohol service.
- Excellent communication skills, both verbal and written, in English.
- Ability to work collaboratively in a team-oriented environment.
- Flexibility to work evenings, weekends, and public holidays as required.
Tools & Equipment
- Point of Sale (POS) systems for order processing and payment handling.
- Dining service equipment including trays, silverware, and glassware.
- Cleaning supplies and equipment for maintaining hygiene standards.
- Menu management software for tracking inventory and specials.
- Communication devices for coordinating with kitchen and bar staff.
Work Environment
The work environment at AAE 1313 Limited is vibrant and customer-focused, requiring staff to be on their feet for extended periods. You will be part of a diverse team that values collaboration and effective communication. Our establishment prides itself on creating a supportive atmosphere where every team member contributes to the overall guest experience.