About Us
First Pacific Capital New Zealand Limited operates Katsu Tei, a well-established Japanese restaurant brand in Auckland, known for its authentic Japanese cuisine.
We are committed to delivering high-quality food and exceptional customer service.
We are currently seeking two Restaurant Managers to join our team at our Takapuna and Botany Town Centre locations.
Job Description
As a Restaurant Manager, you will be responsible for the following duties:
Restaurant Management
- Oversee the overall operation and profitability of the restaurant.
- Make management decisions necessary for day-to-day restaurant operations in accordance with company policies.
- Set and manage budgets.
- Prepare staff rosters and maintain staff records.
- Establish cash management procedures and ensure compliance with these procedures.
- Manage, train and supervise restaurant staff.
- Recruit, interview, select and train general restaurant staff.
- Conduct staff performance appraisals when required.
- Prepare management reports on restaurant sales and profitability.
- Report relevant restaurant operational information to the company as required.
Restaurant Operations
- Organise and supervise marketing and promotional activities.
- Participate in menu planning in consultation with the Chef.
- Plan beverage menus.
- Arrange equipment purchases and repairs.
- Liaise with suppliers and contractors.
- Oversee purchasing and stock control in accordance with restaurant budgets.
- Ensure compliance with the establishment's host responsibility practices and applicable alcohol sale and supply regulations.
- Maintain high standards of food and beverage presentation and quality.
- Maintain and improve customer service standards and customer satisfaction.
- Establish and implement customer enquiry and complaints procedures to ensure all matters are handled promptly and efficiently.
- Maintain effective communication and cooperation between front-of-house and kitchen staff.
- Manage restaurant staff meetings.
Health and Safety
- Identify, develop and maintain restaurant operational policies and procedures.
- Establish and maintain workplace health and safety standards for front-of-house and kitchen areas in consultation with the Chef.
- Ensure restaurant equipment and working environments are safe, functional and properly maintained.
- Liaise with licensing authorities and other regulatory bodies as required.
Other Duties
- Perform other duties as reasonably required for the efficient operation of the restaurant.
Requirements
- A minimum of 2 years of management experience.
- Strong leadership skills.
- Excellent communication and customer service skills.
- Ability to train and supervise staff effectively.
- Ability to explain Japanese cuisine to customers and provide product knowledge and guidance to staff.
- Ability to work effectively in a busy and demanding environment.
Terms and Conditions
Remuneration: NZ$26.00–$29.00 per hour, depending on experience and qualifications.
Hours of Work: Minimum 40 hours per week, rostered shifts.
Work Locations:
- Katsu Tei Botany Town Centre: 588 Chapel Road, East Tāmaki, Auckland
- Katsu Tei Takapuna: 62–78 Hurstmere Road, Takapuna, Auckland
Successful applicants will be assigned to one of these restaurants as their primary place of work.