Hotel Manager

Key Responsibilities

·        Direct and supervise reservations, reception, guest relations, room service, and housekeeping.

·        Plan, coordinate, and supervise bar, restaurant, functions, and conference operations.

·        Supervise security arrangements, building maintenance, and grounds care.

·        Monitor and ensure compliance with liquor licensing, gaming regulations, food safety, and health & safety legislation.

·        Manage staff rostering, recruitment, training, performance, and day-to-day support.

·        Oversee operational accounting, supplier orders, purchasing, cash handling, and stock control.

·        Handle guest feedback, resolve complaints, and provide local Canterbury tourism information.

·        Provide hands-on assistance during peak periods, events, and functions.

Required Qualifications and Experience

·        2 to 3 years of relevant experience or a Level 4 qualification or higher in Hospitality, Tourism, Business, or Management or a relevant field.

·        Strong interpersonal, communication, problem-solving, and staff leadership abilities.

·        Practical understanding of food and beverage service, accommodation operations, and workplace health and safety.

Hours and Shift Requirements

·        Minimum guaranteed 30 hours per week, with maximum hours up to 45 hours per week.

·        Rostered work across 7 days, including compulsory evening, weekend, and public holiday shifts.

·        Late-night shifts (up to 3:00 am) are required during scheduled hotel events and functions.

On-Site Accommodation

·        Due to the operational and emergency response requirements of the property, the Hotel Manager is required to reside on-site at the Hurunui Hotel.