We are looking for an enthusiastic and capable candidate for the Bakery Department Manager position to autonomously manage the day to day operations of our busy bakery section.

You would be required to perform the following duties, not limited to:

• Oversee and manage daily operations of the bakery department, ensuring smooth workflow and high standards of product quality and hygiene.
• Plan and manage daily production schedules, preparing breads, pastries, cakes, pies and other baked goods to meet customer demand.
• Monitor and maintain stock levels of ingredients and packaging, conducting regular stocktakes and ordering as needed.
• Source and liaise with ingredient suppliers, negotiating pricing and delivery terms to ensure optimal value and quality.
• Receive and inspect deliveries, ensuring freshness, accuracy, and compliance with safety standards.
• Ensure correct pricing, labelling, allergen declarations and attractive display of all bakery items.
• Monitor product rotation, shelf life, and wastage, applying stock control principles.
• Operate and maintain bakery equipment such as ovens, mixers, provers and slicers, and report any faults promptly.
• Maintain high levels of cleanliness and ensure food safety and occupational health standards are strictly followed.
• Supervise bakery staff, allocate duties, and support training and development needs.
• Prepare a wide variety of breads, rolls, sweet and savoury items, and made to order cakes to meet customer preferences.
• Provide excellent customer service, assist customers with product selection, and respond to inquiries and feedback.
• Identify and respond to changing customer demands and trends in bakery preferences.
• Work collaboratively with store management to contribute to overall sales performance and customer satisfaction.
• Participate in promotional activities, seasonal offerings, and upselling strategies to boost department revenue.
• Handle customer concerns or complaints in a professional and timely manner.
• Maintain accurate financial records including invoicing, daily sales, and wastage reports.
• Ensure compliance with legal, health, and safety regulations, including food control plan requirements, within the bakery department.
• Identify opportunities to improve procedures and introduce efficiencies in production, ordering, and display.
• Conduct regular quality checks to ensure all products meet store and customer standards.
• Participate in staff rostering and ensure adequate coverage for the department, including early morning production shifts.
• Foster a positive team environment by leading by example and encouraging cooperation.

Note: Any other related tasks may be allocated from time to time as assigned by the employer or owner in writing.

No qualification or prior experience is required, as we will provide all the necessary training. This is a full time role working a minimum of 35 hours per week. We are seeking individuals who are reliable, punctual, and committed to their role unless there is a reasonable excuse.

We do not believe our expectations are unrealistic. If you bring the right attitude and willingness to learn, we will provide all the training needed to help you succeed. This is a committed and hands on role. If you are up for the challenge, this could be exactly the opportunity you have been looking for!

Essential Requirements:

• Minimum level 2 relevant qualification OR
• Minimum 1 year of relevant work experience
• Able to work long and flexible hours including early starts, weekends and public holidays
• You must also be an energetic and positive person. You must be punctual and turn up to work each day unless you have a reasonable excuse.

What is on offer?

• Competitive wages
• On the job training
• Flexible schedules
• Advancement opportunities

You must include your CV with your application. To help us efficiently shortlist applicants, please mention your work rights or immigration status on your CV.

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