PANTHAI-NZ LIMITED operates a Thai restaurant in Auckland. The restaurant specializes in Thai cuisine, offering a range of noodle dishes and other Thai meals to local customers. The company is committed to providing quality food and friendly service in a welcoming dining environment.
To support our day-to-day operations and ensure smooth, efficient food delivery and customer service, we are hiring one Restaurant Manager. This is a permanent, full-time position with guaranteed hours of 30 hours per week.
The job involves the following tasks and duties:
- Coordinating the overall operation of the restaurant
- Ensuring the delivery of superior customer services
- Taking reservations and orders, and arranging functions
- Receiving customer feedback and making necessary improvements to the operation of the restaurant
- Understanding how to handle problems to ensure smooth operations between the kitchen and the restaurant.
- Promoting our restaurant in the Asian market.
- Coordinating and planning menus and pricing.
- Selecting and training new staff.
- Organizing staff rotation and supervising staff performance
- Estimating consumption, controlling costs, and advising on budgeting
- Managing stock levels and arranging supplies
- Maintaining records of transactions
- Maintaining a positive working environment
- Ensuring compliance with licensing, hygiene, and health and safety legislation/guidelines
To qualify for the job, you need to have:
- At least two years’ relevant work experience, or a Diploma or higher qualification in a management area.
- You may be required to work during weekends and late at night.
- A can-do attitude and the ability to work under pressure, as our restaurant is extremely busy during peak hours.
- You should also have strong attention to detail to ensure everything that goes through your hands is thoroughly cleaned.