We are looking for a motivated, experienced, and customer-focused Pizza Restaurant Manager to oversee the day-to-day operations of our store and ensure high standards of food quality, service, and operational efficiency. The Manager will be responsible for managing daily store operations, leading and supporting team members, maintaining food safety and hygiene standards, and ensuring the store operates efficiently and profitably.

Key Responsibilities

  • Oversee the daily operations of the pizza store, ensuring smooth and efficient service.
  • Supervise, train, and motivate staff to maintain high standards of performance and customer service.
  • Prepare staff rosters and coordinate shifts to ensure adequate staffing levels.
  • Monitor food preparation, pizza quality, portion control, and presentation in accordance with company standards.
  • Health, Safety & Compliance: Ensuring alignment with the NZ Food Control Plan (FCP) regulations, to Ensure compliance with food safety, hygiene, workplace health and safety. 
  • Manage inventory, monitor stock levels, place orders, and minimise food waste.
  • Monitor sales, control operational costs, and contribute to achieving store revenue and profitability targets.
  • Handle customer enquiries, complaints, and feedback professionally.
  • Oversee cash handling, point-of-sale transactions, daily reconciliations, and store reporting.
  • Ensure the store, kitchen, equipment, and customer areas are clean, organised, and well maintained.
  • Implement company policies, procedures, promotions, and service standards.
  • Identify opportunities to improve operational efficiency, customer satisfaction, and team performance.
  • Business & Financial Performance: Outlining sales targets, labor cost management, and local marketing collaboration.

Skills and Experience

The ideal candidate will have:

  • Must hold a minimum Diploma qualification OR three years of relevant work experience
  • Excellent customer service and communication skills.
  • The ability to manage inventory, control costs, and monitor sales performance.
  • Strong organisational, problem-solving, and decision-making abilities.
  • Basic computer skills and familiarity with POS systems, staff rostering, and stock management.
  • Flexibility to work evenings, weekends, and public holidays as required.

 

The applicant must be a New Zealand Citizen, Resident, or hold valid work rights

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