Restaurant Manager

THE GREAT WALL HOSPITALITY MANAGEMENT LIMITED T/A Sora Restaurant and Bar is an Auckland-based restaurant. We are currently seeking one experienced full-time Restaurant Manager to oversee our daily restaurant operations. This is a full-time role with a minimum guaranteed 30 hours per week.

Main Purpose of the Role

The Restaurant Manager will be responsible for planning, organising and managing daily restaurant operations, ensuring efficient service, customer satisfaction and compliance with operational standards.

Key Tasks and Responsibilities

• Plan and manage daily restaurant operations, including staff scheduling, workflow and service coordination.

• Work with Chefs to plan and review menus, and organise special dining events and functions.

• Manage purchasing, stock control and pricing of food, beverages and other supplies in accordance with operational budgets.

• Monitor restaurant operating costs, maintain financial transaction records and assist with budgeting and financial performance.

• Recruit, train, supervise and evaluate restaurant staff to maintain service quality and operational efficiency.

• Monitor customer satisfaction, handle customer feedback and resolve service-related issues.

• Ensure the restaurant and dining facilities comply with food safety, hygiene, health and workplace safety requirements.

Requirements

Applicants must have:

• A relevant NZ Level 5 Diploma qualification (or equivalent) OR at least two years of relevant work experience in restaurant management.

• Good knowledge of restaurant operations, staff management and customer service.

• Strong organisational, leadership and communication skills.

• Ability to manage budgets, stock control and daily restaurant operations.