JSI Psychology Ltd seeks an experienced Administrative Manager for its East Tāmaki Heights psychology practice. Duties include coordinating appointments, overseeing accounts and patient records, supporting clinicians, supervising administrative workflows and maintaining effective systems. Applicants need at least three years’ relevant experience, strong organisational and communication skills, and attention to detail. This permanent role guarantees 30 hours weekly at $30 gross per hour. New Zealand work rights are essential.

Administrative Manager – Psychology Practice

 

JSI Psychology Ltd 

Location: East Tāmaki Heights, Auckland  

Employment type: Permanent  

Hours: Minimum guaranteed 30 hours per week  

Pay rate: NZD $30 gross per hour

 

About the role

 

JSI Psychology Ltd is seeking an experienced, organised and professional Administrative Manager to oversee and coordinate the day-to-day administrative operations of our psychology practice in East Tāmaki Heights, Auckland.

 

The successful candidate will play an important role in ensuring the efficient operation of the practice, supporting our clinical team and maintaining professional, confidential and well-organised administrative services.

 

Key responsibilities

 

  • Manage reception and the day-to-day administrative operations of the psychology practice.
  • Provide secretarial and administrative support, including managing telephone calls, emails, correspondence and document preparation.
  • Coordinate, schedule, confirm and reschedule appointments for psychologists and patients.
  • Coordinate patient allocation in accordance with practitioner availability, referrals and practice procedures.
  • Oversee billing, invoicing, accounts administration, payment processing and outstanding claims.
  • Coordinate staff schedules, reception coverage and daily administrative workloads.
  • Maintain accurate patient records, appointment diaries, filing systems and practice management databases.
  • Develop, implement and maintain effective administrative systems, policies and procedures.
  • Liaise professionally with patients, psychologists, referrers and other stakeholders regarding administrative matters.
  • Coordinate administrative communication with ACC, funders, suppliers and external organisations.
  • Monitor office supplies, equipment and general operational requirements.
  • Ensure the confidential and secure handling of patient information and practice records.

 

Skills and experience

 

The successful applicant will have:

 

  • A minimum of three years' relevant administrative or management experience, preferably in a healthcare, medical or professional practice environment.
  • Strong organisational, communication and time-management skills.
  • Experience coordinating administrative operations and supporting or supervising staff.
  • Proficiency in office software, electronic records and practice management systems.
  • Good attention to detail and the ability to manage competing priorities.
  • A professional, empathetic and discreet approach when working with patients and clinicians.
  • The ability to work independently and contribute positively to a professional team.

 

What we offer

 

  • Permanent employment with JSI Psychology Ltd.
  • A guaranteed minimum of 30 hours per week.
  • Remuneration of NZD $30 gross per hour.
  • The opportunity to contribute to the effective operation of a professional psychology practice.

 

How to apply

 

Interested applicants are invited to submit a current CV and cover letter outlining their relevant experience and suitability for the position to flag1@me.com.

 

Applicants must have the legal right to work in New Zealand.

 

Only shortlisted applicants will be contacted.

Employer Request: “We prefer a video profile with your application - it helps us get to know you better and may increase your chances of being shortlisted.”

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