Food and Beverage Manager

Food and Beverage Manager

Hao Good Group Ltd

Location: Auckland, Wellington, and Queenstown

Employment Type: Full- time, Permanent

About Hao Good Group Limited:

Hao Good Group Limited is a growing hospitality business committed to providing high-quality food, excellent customer service, and a welcoming dining experience.

We are seeking experienced and motived Food and Beverage Managers to join our team and take responsibility for the day-to-day operation and management of our restaurant. 

About the Role:

The Food and Beverage Manager will be responsible for managing and coordinating food and beverage operations, supervising staff, maintaining service and quality standards, managing costs and inventory, and ensuring compliance with food safety and workplace requirements. 

Key Responsibilities:

• Oversee and manage the day-to-day food and beverage operations, ensuring efficient service and consistent operational standards.

• Lead, supervise, recruit, train and develop food and beverage teams, allocating duties and coordinating staffing to meet operational demands.

• Maintain high standards of customer service, food and beverage quality, presentation and guest experience, responding professionally to customer feedback and complaints.

• Manage stock control, purchasing, supplier relationships, regular stocktakes and inventory records.

• Monitor food and beverage costs, labour, wastage and operating expenses to achieve financial and operational targets.

• Ensure compliance with food safety, Food Control Plan, allergen management, hygiene and health and safety requirements.

• Establish and maintain consistent service standards, beverage recipes, product knowledge and operational procedures.

• Monitor customer demand, trading patterns and operational performance, identifying opportunities to improve efficiency and service delivery.

• Coordinate opening and closing procedures, cash handling and reconciliation, ensuring venues and equipment are maintained to the required standards.

• Work collaboratively with kitchen leadership to maintain food quality, consistency and efficient service delivery.

• Assist with menu development, beverage offerings, pricing, promotions and initiatives to drive sales and profitability.

• Support new venue openings, operational projects and the implementation of business-wide standards and procedures.

• Perform other operational and management duties reasonably required for the effective operation of the business.

We're looking for:

• At least 2 years of relevant work experience, or a qualification at Level 4 or above with relevant skils for this role.
• Strong leadership and people-management skils.
• Excelent communication and customer service skils.
• The ability to work effectively in a busy and fast-paced environment.
• Good organisational and time-management skils.
• Strong attention to detail.
• A sound understanding of food safety and workplace health and safety requirements.
• The ability to work independently and make sound operational decisions.
• Flexibility to work evenings, weekends, and public holidays as required.
• A positive, professional, and hands-on approach to restaurant management.

Please note that this is a ful time position with a guaranteed hours of at least 30 hours a week.