Drifter is seeking a Housekeeping Supervisor to join our team in Wellington.

This is a permanent, full-time position, with a minimum of 40 guaranteed hours per week.

Pay rate: NZD $33.82 per hour

Key responsibilities

  • Oversee the day-to-day operation of the housekeeping department, including guest rooms, common areas and laundry.
  • Supervise the housekeeping team and ensure rooms and public areas are cleaned and presented to the required standard.
  • Train and support housekeeping team members to perform their roles successfully.
  • Prepare and manage department rosters in line with operational requirements.
  • Manage housekeeping stock, including linen, cleaning supplies and guest amenities.
  • Monitor inventory and support cost-effective purchasing.
  • Ensure cleaning equipment and chemicals are used and stored safely.
  • Manage lost property and damaged linen processes.
  • Address housekeeping-related guest concerns and support the team in resolving service issues.
  • Coordinate with other operational teams to ensure a smooth guest experience.
  • Support the Property Manager with departmental reporting, team performance and operational improvements.
  • Ensure the housekeeping team follows relevant health and safety requirements and company procedures.

Requirements

  • Minimum 2 years’ experience in housekeeping, accommodation or hotel operations.
  • Experience supervising and training housekeeping team members.
  • Strong understanding of housekeeping standards, cleaning procedures and safe chemical handling.
  • Ability to manage rosters, workloads and operational priorities.
  • Good organisation and communication skills.
  • Ability to work effectively with other hotel operational teams.
  • Availability to work across a 7-day operation, including weekends and public holidays.
  • A current police check or willingness to obtain one.
Employer Questions

Your application will include the following question(s):

  • Are you a New Zealand citizen or permanent resident?
  • Do you have a minimum of 2 years’ experience in housekeeping, accommodation or hotel operations?
  • Do you have experience supervising and training housekeeping team members?
  • Do you have experience managing rosters, timesheets and labour costs?
  • Are you available to work across a 7-day operation, including weekends and public holidays?
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