Key Responsibilities

• Assist guests with check-in and check-out procedures, providing porter and concierge services when required.

• Receive and process accommodation reservations through the Channel Management System and identify opportunities to increase bookings and sales.

• Monitor stock and inventory levels and arrange supplies as required.

• Supervise and coordinate the housekeeping team, ensuring daily tasks are completed efficiently and to the required standards.

• Maximise room occupancy, revenue and profitability through effective sales and pricing strategies.

• Manage the day-to-day operations of housekeeping and maintain the overall presentation and cleanliness of the property.

• Deliver excellent customer service and ensure guests have a positive accommodation experience.

• Ensure compliance with relevant Health and Safety requirements, workplace policies, procedures and service standards.

• Prepare and serve quality coffee beverages to guests in a timely and consistent manner.

Skills, Qualifications and Experience

Applicants must have:

• At least two years of relevant work experience or a relevant diploma or higher qualification in hospitality, management, business, arts or commerce.

• Demonstrated ability to manage budgets, monitor financial performance and contribute to revenue growth.

• Good knowledge of motel or hotel operations, including front office, housekeeping, food and beverage, conference and events, and maintenance.

• Strong organisational skills, attention to detail and effective time management.

• Ability to work independently and take responsibility for daily operations.

• Good communication and interpersonal skills.

• Ability to undertake physical tasks, including lifting and carrying medium to heavy items.

A Barista Certificate would be an advantage.

How to Apply

If you have the relevant experience, skills and motivation to manage our motel operations, we would love to hear from you.

Please apply with your CV and a cover letter explaining why you are suitable for this position.