Assistant Store Manager

Assistant Manager – Hotel in Amberly

Location: Amberley, Canterbury
Pay Rate: $24.00–$30.00 per hour
Employment Type: Full-time
Number of Vacancies: 1

About the Role

The employer is seeking a reliable, motivated and experienced Assistant Manager to join the team. The successful applicant will assist with the day-to-day management of hotel operations, supervise staff, coordinate daily activities and ensure a high standard of customer service. The applicant will be guaranteed minimum 30 hours per week.

This is an excellent opportunity for someone with strong leadership and organisational skills who can work effectively in a busy hospitality environment.

Key Responsibilities

• Assist the Hotel Management with the daily operations and overall management of the hotel.
• Supervise, coordinate and support staff to ensure smooth daily operations.
• Organise staff rosters, allocate duties and monitor staff performance.
• Ensure guests receive excellent customer service and promptly address enquiries, feedback and complaints.
• Oversee front-of-house operations and assist with guest check-ins, check-outs and bookings as required.
• Monitor operational requirements, stock levels and inventory, and coordinate orders when necessary.
• Assist with cash handling, daily takings and basic financial administration.
• Ensure hotel facilities, guest areas and workspaces are clean, organised and well maintained.
• Monitor and maintain compliance with food safety, hygiene, liquor licensing and workplace health and safety requirements, where applicable.
• Assist with staff recruitment, training and performance management.
• Identify operational issues and assist in implementing improvements to enhance service delivery and efficiency.
• Ensure company policies, procedures and operational standards are consistently followed.

Requirements

1. At least two years of relevant work experience in a hotel, hospitality or accommodation environment, or a Level 4 or higher qualification in hospitality or business or a related field.
2. Strong leadership and staff supervision skills, with the ability to coordinate a team effectively.
3. Excellent communication, interpersonal and customer service skills.
4. Good organisational, problem-solving and time-management abilities.
5. Ability to work flexible hours, including weekends and public holidays, as required.
6. Knowledge of hospitality operations, guest services and workplace health and safety standards.
7. Ability to work independently, take initiative and manage competing priorities in a busy environment.
8. Willingness to undertake any required training and pre-employment checks.

Let us know with a details cover letter and resume that why you will be a best suit for this role.