Fast Food Manager

We operates a food and beverage business in Auckland, offering milk tea, bakery products, desserts, yoghurt and Chinese fast food for dine-in and takeaway customers.

We are seeking an experienced and reliable Fast Food Manager to oversee daily operations, supervise staff, maintain food quality and customer service standards, and support our business growth and expansion of Chinese food offerings.

The successful candidate will have strong management and organisational skills, relevant experience in the fast-food or hospitality industry, and the ability to work effectively in a fast-paced environment.

A minimum of 30 working hours per week will be guaranteed under this role.

Responsibilities

• Plan, organise and manage the daily operations of the fast-food business.

• Recruit, train, supervise and coordinate staff, including preparing work schedules.

• Monitor food preparation, product quality and customer service standards.

• Manage stock levels, order supplies and maintain relationships with suppliers.

• Monitor business performance, sales revenue, operating costs and budgets.

• Ensure compliance with food safety, hygiene and workplace health and safety requirements.

• Handle customer enquiries and complaints to maintain customer satisfaction.

• Develop and implement promotional activities to attract customers and increase sales.

• Review operational procedures and identify opportunities to improve efficiency and profitability.

• Support the introduction of new food products and menu offerings to meet customer demand.

Qualifications & Experience

Candidates should have a relevant qualification in business management, hospitality management or a related field, or at least three years of relevant work experience.

Previous experience managing a fast-food outlet, takeaway restaurant or similar food service business would be an advantage.

Skills & Attributes

• Strong leadership, staff management and organisational skills.

• Excellent communication and customer service skills.

• Good understanding of fast-food operations and food safety requirements.

• Ability to manage budgets, stock and daily business performance.

• Reliable, responsible and able to work independently.

• Strong problem-solving and time-management skills.

• Positive attitude and ability to work effectively under pressure.

• Willingness to work flexible hours, including weekends and public holidays.

If you have the relevant experience, qualifications and skills, we welcome you to join our team and contribute to our business's continued growth.

Please submit your CV and a brief cover letter outlining your relevant management experience through MyJobSpace or contact us via email at “tingteanmk@gmail.com”