Global Sales Solution Limited T/A Bella Tuscany is looking for suitable candidates for the role of Motel Manager. Main Tasks: • To operate, maintain, and promote the accommodation property to the same standards as set by the business owners. • To operate the accommodation property professionally. • To foster a good relationship with all guests, staff, and suppliers. • To ensure all statutory obligations are adhered to and met

The tasks required are as detailed, but not limited to, those outlined below:

  • Guiding and overseeing reservation, reception, room service, and housekeeping activities.
  • Organising staff rosters/workloads and monitoring staff work performance.
  • Oversee our Travel Desk: providing guests with local tourism information, and arranging tour activities and transportation. 
  • Observing laws and regulations to ensure compliance.
  • Assisting with the administration and management of Tour groups, group bookings, corporate guests, and companies.
  • Ensure customer service standards are maintained.
  • Planning, organizing, and supervising functions and conference activities.
  • Proactively seeking corporate clients and conferences and marketing the establishment.
  • Buying and maintaining stock levels at acceptable standards.
  • Ensure and review business financial activities by the accounting procedure.
  • Co-ordinate with external parties such as suppliers, catering companies, travel, and tourism agencies, etc.
  • Observing laws and regulations to ensure compliance.
  • Carry out regular inspections to ensure the property and gardens are maintained to the highest standard.
  • Liaise with security companies to keep a regular check on the security of property and guests.
  • Ensuring compliance with occupational health and safety regulations.

It is a full-time, permanent role with a minimum guaranteed 30 hours of work per week.

The Candidate applying must be a New Zealand Citizen/ Resident or have valid work rights.

  • Must hold minimum Level 5 qualification OR two years of relevant work experience
  • Strong interpersonal and communication skills
  • Excellent problem-solving and decision-making abilities
  • A friendly, customer-focused attitude and a passion for providing outstanding service
Apply Now
Save