Overall, the Assistant Manager plays a crucial role in the smooth operation of a restaurant, and must be capable of managing staff, inventory, finances, and customer service in a fast-paced and dynamic environment. 

Responsibilities: 

  • Assisting the Manager in managing the work and business to run smoothly. 

  • Providing excellent customer service and addressing complaints. 

  • Support the manager with planning of menus for the business. 

  • Coordinating with the kitchen staff to ensure timely and accurate preparation of meals. 

  • Assist in managing the business records as per the requirements. 

  • Assist in inventory and stock management. 

  • Manage stock level, ordering and recording. 

  • Developing and maintaining positive relationships with suppliers and vendors. 

  • Able to organize the functions as assigned by the Manager. 

  • Assist in integrating all promotional tools with strong communication and marketing strategies. 

  • Assist in maintaining the accounts of the restaurant expenses and ensure all the expenses are within the budget. 

  • Cash handling and following the company procedures. 

  • To take reservations for dining in, greet customers and assist in taking orders. 

  • Assist in maintaining and enforcing restaurant rules, policies and all regulations. 

  • Assist with planning and preparing work schedules and assigning duties to the stuffs. 

  • Support with the hiring and supervision of staff. 

  • Training and monitoring staff performance in conjunction with the Manager. 

  • Training and developing new and existing staff members 

  • Support with financial aspects for the business. 

  • Assist in enforcing sanitary practices for food handling and general cleanliness. 

  • Assist in liaising with city council to get required certifications and approvals. 

  • Support to ensure food safety and hygiene standard. 

  • Ensuring cleanliness and sanitation of the restaurant. 

  • Ensuring that customers receive prompt service. 

  • Keeping up to date with industry trends and developments. 

  • Ensuring compliance with relevant regulations and laws. 

  • During your shift able to do all the tasks of Manager. 

  • Able to undertake all the tasks of the restaurant manager during his absence. 

 

The successful applicant for the position must have:- 
 

  • Diploma relevant qualification or 3  year work experience in supervisory position. 

  • Additional work experience in any position in food outlet will be an advantage. 

  • Good knowledge of ethnic food and spices will be an advantage. 

  • Able to work on weekends, public holidays and split shifts. 

  • Able to work independently. 

  • A passion for hospitality and a willingness to contribute to the team’s success. 

  • Honest, reliable and dedicated 

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