Amigos are looking for an experienced Duty Manager to join at our Alexandra location.

Restaurant Duty Manager

PURPOSE

  • To maintain an exceptional standard of hospitality, embracing the values of Manaakitanga, and meeting all legal obligations around the conditions of our on-license.

SPECIFIC DUTIES & RESPONSIBILITIES

  • 30-35 Hours per Week
  • Table Planning and Reservations.
  • Greeting, seating and final contact with guests.
  • Direct floor and bar crew as needed, working alongside them serving guests as required.
  • Liaise with Kitchen & Front of House team members.
  • Lead the team on each shift, providing service in line with company expectations.
  • Ensure that guests are enjoying their experience and take action to correct any problems.
  • Prepare final checks, deal with payment and cash handling.
  • Check customers’ identification to ensure they meet minimum age requirements for consumption of alcohol.
  • Uphold host responsibility protocols, and the conditions of our On-License.
  • Stock service areas with supplies as needed.
  • Manage any complaints, dealing with them appropriately.

SKILLS, EXPERIENCE & EDUCATION

  • 1 + years restaurant experience waiting tables and bar service.
  • Duty Managers Certificate (Or no impediment to immediately gaining one)
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