Store Manager

KAWAL AND AYLA HOSPITALITY LIMITED, Warkworth, Auckland 

Trading as Fish Nets Warkworth, we are looking for a store Manager, Full Time role -35 to 40 hours per week.

35 hours are gauranteed for any given week.

As Store Manager, you'll oversee daily operations, ensuring exceptional customer service, high food quality, and efficient team management. Your leadership will be crucial in maintaining a welcoming environment and upholding the store's reputation for excellence.

Key Responsibilities:

• Supervise daily store operations, ensuring smooth workflow and adherence to health and safety standards.

• Manage, train, and motivate staff to deliver outstanding customer service.

• Oversee inventory management, including ordering supplies and minimizing waste.

• Handle customer inquiries and resolve issues promptly to maintain customer satisfaction.

• Implement and monitor compliance with food safety regulations and company policies.

• Coordinate staff scheduling to ensure adequate coverage during peak hours.

• Collaborate with suppliers to source fresh, local ingredients.

• Manage all in-store promotional activities and coordinate up-selling to enhance sales. 

• Monitor financial performance, including sales and expenses, to meet budgetary goals.

Qualifications & Skills:

• Proven experience of 3 years in a managerial role within the food service industry or a relevant qualification may substitute the work experience requirement.

• A Bachelors qualification in any stream is an advantage and would be accepted.

• Strong leadership and team-building abilities.

• Excellent communication and customer service skills.

• Knowledge of food safety standards and regulations.

• Ability to work flexible hours, including weekends and holidays.

• Proficiency in inventory management and basic financial reporting.

If this sounds like you please apply with your cover letter and CV.