Job Title: Restaurant Manager
 
Job location/region: Auckland
 
Number of positions for this job: 1
 
Employment Type: Permanent
 
Days required: Monday to Sunday on roster
 
Hours per week: guaranteed a minimum of 30 hours a week, a maximum of
50 hours a week.
 
Hourly rate: Minimum and Maximum hourly rate is $30.00 to $35.00
 
Key responsibilities include:
 
  • Coordinate daily Front of the House and Back of the House  restaurant operations
  • Deliver superior service and maximize customer satisfaction
  • Respond efficiently and accurately to customer complaints
  • Regularly review product quality and research new vendors
  • Organize and supervise shifts
  • Appraise staff performance and provide feedback to improve productivity
  • Estimate future needs for goods, kitchen utensils and cleaning products
  • Ensure compliance with sanitation and safety regulations
  • Manage restaurant’s good image and suggest ways to improve it
  • Control operational costs and identify measures to cut waste
  • Create detailed reports on weekly, monthly and annual revenues and expenses
  • Promote the brand in the local community through word-of-mouth and restaurant events
  • Recommend ways to reach a broader audience (e.g. discounts and social media ads)
  • Train new and current employees on proper customer service practices
  • Implement policies and protocols that will maintain future restaurant operations
About YOU
A Bachelor or above degree in business related majors;
Strong work ethic and positive attitude;
Honest, reliable, and self-motivated personality