Job Title: Restaurant Manager
Job location/region: Auckland
Number of positions for this job: 1
Employment Type: Permanent
Days required: Monday to Sunday on roster
Hours per week: guaranteed a minimum of 30 hours a week, a maximum of
50 hours a week.
Hourly rate: Minimum and Maximum hourly rate is $30.00 to $35.00
Key responsibilities include:
- Coordinate daily Front of the House and Back of the House restaurant operations
- Deliver superior service and maximize customer satisfaction
- Respond efficiently and accurately to customer complaints
- Regularly review product quality and research new vendors
- Organize and supervise shifts
- Appraise staff performance and provide feedback to improve productivity
- Estimate future needs for goods, kitchen utensils and cleaning products
- Ensure compliance with sanitation and safety regulations
- Manage restaurant’s good image and suggest ways to improve it
- Control operational costs and identify measures to cut waste
- Create detailed reports on weekly, monthly and annual revenues and expenses
- Promote the brand in the local community through word-of-mouth and restaurant events
- Recommend ways to reach a broader audience (e.g. discounts and social media ads)
- Train new and current employees on proper customer service practices
- Implement policies and protocols that will maintain future restaurant operations
About YOU
A Bachelor or above degree in business related majors;
Strong work ethic and positive attitude;
Honest, reliable, and self-motivated personality