We are looking for a passionate and skilled Restaurant Manager to join our team.
ldeal candidate must have thefollowings:
Must have 3 years relevant working experience or Level 5 or above qualification in Business.
Must demonstrate you have some customer service experience either in the retail or hospitality industry
Must obtain the NZ LCQ Certificate
Long-term and full commitments are required.
Ability to handle challenging situations calmly and professionally
Strong communication and interpersonal skills
Must be able to work on weekends and work overtime
Must be flexible to meet the early morning and late night shifts.
Long-term and full commitments are required.
Complying with health and safety regulations.
Be able to pass a police check.
Key Responsibilities:
Taking charge of recruiting, training and supervising staff, from going through CVs, conducting interviews, to familiarizing staff with procedures, to making sure that staff’s work are up to good standard
Agreeing and managing budgets, and overseeing stock levels and ordering supplies
Handling administration and paperwork
Planning menus and adjusting menus based on customers’ preferences and feedback
Planning and organising functions according to customers’ needs, including birthday parties, Christmas functions etc.
Ensuring compliance with licensing, hygiene and health and safety legislation/ guidelines
Promoting and marketing the business via online platform and physical signs etc.
Producing staff rosters according to business’s needs and staff’s availability
Handling customer enquiries and complaints by answering phones, replying to emails etc.
Taking reservations, greeting customers and suggesting dishes to customers
Problem solving, such as resolving issues and dealing with difficult customers
Preparing and presenting staffing/sales reports and keeping statistical and financial records
Assessing and improving profitability by setting and reviewing targets on a regular basis
Liaising with customers, employees, suppliers, licensing authorities, sales representatives etc.
Discuss with customers about their satisfaction to make improvements on food and services and the running of the business to develop the restaurant.
In return, we will offer:
A stable position in Wellington.
A supportive and friendly team environment.
Good pay $31.61 to $35.00 per hour.
Guaranteed 30 to 50 hours per week
Please note: Candidates must have the right to work in New Zealand. Applicants for this position should be NZ citizens or NZ resident visa holders.
If you feel like this job is right for you, please submit your CV with a cover letter by clicking "APPLY" now.
We may ask you to provide a reference check as well as confirming you do not have a criminal record in the past.