We're seeking an experienced, hands-on leader to oversee our housekeeping team in a full-time, permanent role. You'll ensure high cleaning standards, manage rosters and stock, and support staff development. Ideal candidates have 2 to 3 years’ of previous experience in a housekeeping role or cleaning supervisory role, great attention to detail.  Enjoy a supportive environment, career growth, and staff benefits with a respected national brand. Apply now to lead excellence in guest service!

Housekeeping Supervisor – Quest Henderson
Location: Quest Henderson, Auckland
 Full-time | Permanent Position

Are you an experienced housekeeping professional ready to take the next step in your career? Join the team at Quest Henderson, a leading serviced apartment hotel, and play a key role in delivering exceptional guest experiences every day.

About the Role
We are looking for a hands-on and proactive Housekeeping Supervisor to lead our housekeeping team. Reporting to the House Manager and Group Head of Housekeeping, you will be responsible for the day-to-day operations of the department  ensuring all guest rooms and common areas meet the highest standards of cleanliness and presentation.

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·       1 position available

·       This is a permanent, full-time position.

·       A minimum of 30 hours per week is guaranteed.

·       Work days will be set on a rotating roster, including weekends.

·       Pay rate: $25-30.

Key Responsibilities

  • Supervise, support, and motivate the housekeeping team
  • Oversee the cleaning and preparation of guest apartments and public areas
  • Conduct daily room inspections and maintain Quest brand standards
  • Prepare and manage staff rosters based on occupancy levels
  • Manage housekeeping stock and control expenditure
  • Induct and train new staff members
  • Respond to guest inquiries and maintain a high level of customer service
  • Promote a safe, positive, and productive working environment

What We’re Looking For

  • 2 to 3 years of previous experience in a housekeeping or cleaning supervisory role (preferably in accommodation or hospitality)
  • A keen eye for detail and pride in your work
  • Strong communication and interpersonal skills
  • Ability to lead by example and work collaboratively with the team
  • Strong time management and task prioritisation skills
  • Reliable, mature, and flexible with a friendly and professional approach
  • Confidence with spoken English

Why Join Us?

  • Be part of a respected national brand
  • Work in a supportive and professional team environment
  • Career growth opportunities within the Quest Apartment Hotels network
  • Uniform provided
  • Staff incentives and benefits

 

Please note that a part of the interview process will involve an active trial

 

Apply Now
If you’re ready to lead a high-performing team and contribute to a quality guest experience, we’d love to hear from you!

Please send your CV and a brief cover letter to manager@questhenderson.co.nz

Apply Now
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