We are looking for a confident and passionate Restaurant Manager to lead our Maxican Restaurant at Darfield. We are looking for a motivated and inspiring leader who can ensure smooth and efficient restaurant operations that underpin a seamless customer experience, champion the values and vision, and drive success and engagement in the team.
Tasks include but are not limited to: -
Operational Management
· Manage the daily operations of the café or restaurant to ensure efficient and smooth service.
· Plan, coordinate, and organise special functions and events.
· Take customer reservations and allocate seating.
· Greet guests upon arrival and assist in taking orders during busy periods.
Staff Management
· Recruit, train, supervise, and manage front-of-house and back-of-house staff.
· Develop staff rosters based on business needs.
· Monitor staff performance, provide coaching, and conduct performance reviews.
· Ensure all staff adhere to food safety, hygiene, and service standards.
Customer Service
· Oversee the delivery of high-quality customer service.
· Address and resolve customer complaints and feedback professionally.
· Ensure guests have a positive dining experience from entry to exit.
Financial and Inventory Control
· Monitor and manage budgets, sales targets, and operating costs.
· Maintain stock levels, order supplies, and manage supplier relationships.
· Prepare and present financial and operational reports.
Compliance and Safety
· Ensure compliance with all relevant legislation, including food safety, health and safety, employment law, and liquor licensing regulations.
· Maintain all necessary permits and licenses.
· Conduct routine inspections and audits to uphold hygiene and safety standards.