Key tasks and responsibilities:
· To ensure the highest level of food and customer service are provided and strive to continually exceed customer’s expectations.
· To make marketing decision and devise promotion methods
· To manage suppliers and products, and control the stock levels
· To consult with the chefs on menu planning and purchasing policy
· To plan budget and manage the profit and loss
· To supervise chef and staff and assess staff competency
· To carry out on recruitment and staff training
· To communicate with customers, and respond to requests and feedbacks
· To ensure compliance with governmental and occupational health and safety Acts and regulations.
· To implement and reinforce restaurant standards, policies and procedures
· To handle complaints effectively and deal with difficult customers
· To carry out other duties as directed by Manager and Director
Pay rate: Minimum $24.00/ hour Maximum $28.00/ hour
Guaranteed hours of work per week: Minimum 40 hours, permanent full-time
Requirements for the job:
· At least 6 months of relevant work experience
· Qualification in management would be an advantage
· Strong understanding of business management
· Excellent problem-solving, and customer service skills
· Exceptional communication and interpersonal skills
· Full time availability
· Able to work on public holidays and weekends
· No criminal record
· Candidates need to be NZ citizens/residents