We are seeking a dedicated Service Manager to lead our dry cleaning and commercial laundry operations in Kerikeri. This full-time role involves overseeing daily operations, staff recruitment and training, maintaining equipment, and ensuring high service and safety standards. We offer $32–$35/hour, 30–45 hours per week, four weeks of annual leave, and professional growth opportunities. Ideal candidates will have strong management experience, excellent communication skills, and a passion for delivering exceptional service. Join our team today!

Job Description: Service Manager

Location: Kerikeri, Northland
Employment Type: Full-Time, Permanent
Hours: 30–45 hours per week (Monday to Saturday roster, occasional weekend work)
Pay Rate: $32–$35 per hour (depending on experience)

About Us:
We are a professional dry cleaning and commercial laundry company in Kerikeri, committed to delivering top-tier service to our clients. Our reputation is built on reliability, quality, and excellent customer care.

Key Responsibilities:
- Managing Dry Cleaning and Laundry Operations, ensuring the operation is performing
efficiently and to the established standards
- Recruiting, training, scheduling, and managing laundry personnel, reviewing staff
performance, providing guidance and support to ensure optimal performance and
adherence to procedures
- Implementing and upholding quality control procedures to ensure that all laundry
items meet the required standards for cleanliness, presentation, and condition
- Handling customer inquiries, complaints, and requests, resolving issues promptly and
efficiently to maintain high levels of customer satisfaction. 
- Maintaining laundry equipment, including scheduling regular maintenance, repairs,
and ensuring the safe and efficient operation of all equipment
- Ensuring compliance with health and safety regulations within the laundry operation,
promoting a safe working environment for all staff. Reviewing safety procedures and
training staff on safe work practices
- Monitoring and managing inventory of laundry supplies, ensuring adequate stock
levels and coordinating with suppliers
- Developing budgets for labour, supplies, equipment, and other operating costs

You work well under pressure, bring fast solution for problems, have analytical skills for people
and business, are able to work independently, like to work with people and deliver excellent
customer service, good presentation, able to work weekends, as required.


Requirements:


-Bachelor qualification is a must,  OR alternatively at least two years of management experience.

- Motivated, good work attitude and good communication skills
- Appearance must be neat and tidy and well groomed
- Regular and reliable attendance
- Eye for detail
- Commitment to health and workplace safety
- Strong ability to work independently as well as within a team
- Able to pass health, drug and criminal checks if required
- Must have the right start work immediately in New Zealand

How to Apply:
Join our team today and contribute to our mission of delivering exceptional cleaning services! In return, we offer competitive pay, a supportive work environment, and opportunities for growth and advancement.

To apply, please send your resume and a brief cover letter highlighting your relevant experience and why you would be a great fit for our company. Please indicate your visa status. We look forward to hearing from you!

Contact us at: nzrecruit@hotmail.com

Apply Now
Save