Position: Office Manager

Company: JSNR Group Limited

Type: Full time, permanent

Location: Auckland

Position Available: 1

Minimum Working Hours: 30 hours per week

Pay & Benefits: $23.50 per hour (negotiable depending on experience/qualification)

Work Experience: 5 years work experience and bachelor’s qualification required. 

Duties and Responsibilities:

 

·         Contributing to the planning and review of office services, and setting priorities and office service standards to meet the needs of a busy cleaning operation

 

·         Allocating human resources, office space, and equipment to support cleaning teams across multiple sites

 

·         Assigning work to staff and monitoring their performance, including on-site cleaners

 

·         Managing records and accounts of the office, including scheduling, payroll inputs, invoicing, and inventory tracking for cleaning supplies

 

·         Liaising with clients, suppliers, and professionals to coordinate cleaning contracts and resolve service issues efficiently

 

·         Ensuring all office and site equipment is maintained and that cleaning supplies are stocked and available for use

 

·         Ensuring compliance with occupational health and safety regulations at cleaning sites

 

·         Ensuring all work complies with relevant government legislation, policies, and internal procedures

 

·         Coordinating personnel activities such as hiring cleaners and office staff, facilitating inductions and training, managing promotions and performance reviews, and supporting payroll processes

 

·         Supervising cleaners, ensuring they follow set schedules and deliver high standards of service at each client site

 

·         Visiting cleaning sites to monitor quality, provide support, and ensure staff are complying with contract requirements

 

·         Meeting with new and existing clients to discuss service expectations and follow up on concerns or special requests

 

·         Assisting with the preparation and coordination of cleaning contracts and maintaining accurate service agreements and documentation

 

·         Responding to urgent cleaning requests or client feedback in a timely and professional manner

 

·         Supporting the Director with overall business coordination and contributing to operational improvements and growth initiatives

 

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