Position Overview
RSPA United Limited, trading as Domino’s Waipukurau, is seeking a dependable and energetic Shift Runner to oversee store operations during rostered shifts. This supervisory position involves managing front-line staff, ensuring operational compliance, maintaining customer satisfaction, and supporting the Store Manager.
Key Responsibilities:
• Supervise team members during shifts to ensure smooth and efficient store operations
• Oversee food preparation, quality control, and timely delivery in line with Domino’s brand standards
• Open and/or close the store following standard operating procedures
• Allocate duties and monitor staff performance during the shift
• Handle customer enquiries, complaints, and feedback with professionalism
• Monitor inventory during the shift and report stock shortages to the store manager
• Assist in upselling and promoting special offers to achieve daily sales targets
• Perform shift-end reconciliation, reporting, and basic cash handling
• Ensure compliance with food hygiene, health and safety regulations
• Support staff training and onboarding where necessary
Skills and Experience Required:
• Strong leadership and team coordination abilities
• Excellent communication and customer service skills
• Ability to perform under pressure and during peak service hours
• Competency in handling POS systems and basic shift reporting
• Prior experience in a food service or QSR environment is preferred
Qualification and Experience Requirements:
• NZQF Level 2 or 3 qualification
OR
• At least two to three years of relevant work experience in a food service operation or pizza store experience could be first priority.
Other Requirements:
- Flexibility to work evenings, weekends, and public holidays
- Ability to travel to work independently
- Legal right to work in New Zealand
- Clean Police Record
- Drug and Alcohol test might be undertaken