Guest Service Agents are our front of house superstars.
This role encorporates tasks from checking in our guests to helping breakfast and dinner service when needed. Varied role that keeps us on our toes servicing our guest's needs
Distinction Te Anau Hotel &Villas is nestled in the beautiful Fiordland region, with 113 well appointed rooms. We are looking for the next front of house superstars, two roles available, with their focus to be on guest needs. Working in operations to ensure smooth service from check in to check out, with the added benefit of helping other departments when needed
Job Duties and responsibilities
- Deliver a high level of service to meet and exceed our guests expectations
- Check-in/out guests using the property management system PMS at reception
- Taking payments and making sure the trasactions all balance
- Great communication skills to interact with both guests and coworkers
- Have full availability and flexibility to work a 7 day roster including weekends, and public holidays
- Ability to cover the over night shift
- Prior experiance in reception would be prefered
Benefits
- Discounted staff meals on shift
- Discounted stays at any of the 15 national Distinction properties
- Learning and growth potential
Hours of work
This is a full time position with a minimumof 30 hours per week available. This is on a roster basis morning and evenings, Monday to Sunday including weekends, school holidays and public holidays to meet the hotel demand. Working in a similar role will be an advantage. Rate of pay depending on experiance from $27.00 to $30.
This role would be ideal for someone who wants to build experiance in a busy seasonal property that is a progressive, growing, New Zealand owned hotel chain. An excellent opportunity for future growth in this exciting industry.
If this sounds like you APPLY NOW
Only applicants with no Visa restriction and valid work permit, residents or citezens should apply and will only be contacted.