Accommodation Manager

Location: Paihia, Northland

Industry: Hospitality & Tourism – Hotel Management

Employment Type: Full-time

Pay Rate: $30.00 – $35.00 per hour (based on skills and experience)

Join Our Team at Paihia Beach Resort & Spa

We are looking for an Accommodation Manager to lead our operational team and ensure the delivery of outstanding guest experiences. This role requires a strategic thinker with a passion for hospitality and an understanding of New Zealand’s regulatory standards.

Qualifications & Experience

  • A diploma in Hospitality or Hotel Management (or equivalent) Or
  • Minimum 3 years’ experience in hotel operations, including at least 1 year in a managerial or supervisory capacity Or
  • A bachelor’s degree in any field, demonstrating key skills such as problem-solving, communication, time management, leadership, teamwork, learning agility, adaptability, professionalism, and accountability.
  • Understanding of NZ hospitality laws, health & safety regulations, and operational compliance.
  • Strong leadership, organisational, and interpersonal skills.
  • Experience in managing a diverse team and handling performance-based evaluations.
  • Exceptional communication skills, a friendly demeanor, and a passion for assisting others
  • Capable of handling pressure and multitasking effectively
  • Enjoys taking challenges
  • Punctual, reliable, and in good health

Key Responsibilities

  • Oversee daily housekeeping and guest services operations, ensuring rooms, public areas, and service spaces consistently meet high standards of cleanliness, hygiene, and presentation.
  • Develop and implement cleaning and maintenance protocols, ensuring alignment with New Zealand public health, fire safety, and building regulations.
  • Monitor and enforce occupational health and safety procedures, including staff training, incident reporting, and safe work practices.
  • Maintain quality control across guest-facing services, in collaboration with the F&B and wellness departments.
  • Stay updated on industry regulations and best practices, implementing necessary changes across procedures and documentation.
  • Manage internal audits and reporting, contributing to operational planning, budget forecasting, and continuous improvement initiatives.

Benefits

  • Free Parking on site
  • Preparing Staff discount on accommodation, spa and restaurant

 

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