Administrative & Client Support Officer

Position: Administrative & Client Support Officer

Job Description:

- Liaising with other staff to arrange meetings, and to gain and provide information

- Preparing reports, briefing notes and correspondence, and proofreading work for typographical and grammatical errors

- Maintaining appointment diaries and making travel arrangements

- Processing incoming and outgoing mail, filing correspondence and maintaining records

- Answering telephone calls, responding to inquiries and redirecting callers

- Taking and transcribing dictation of letters and other documents

- Greeting visitors, ascertaining nature of business and directing visitors to appropriate persons

- May implement management decisions and maintain records of meetings

- May handle bookkeeping and petty cash functions

- plans and implements after-sales services, to maintain operating performance of goods purchased and to modify and improve services rendered

- liaises with other organisational units, service agents and customers to identify and respond to customer expectations

- reviews compliance with established product and service quality standards, and reports on faulty products and deficient services

- distributes product and service literature to service agents and customers

Place: Auckland

Hourly Rate: $30 to $36

Hour: 30 to 50 hours

Requirement: At least 3 years of experience in the same position or relevant qualifications.