JP & NP Limited trading as Pizza Hut Waihi, 6 Consols Street, Waihi 3610

At Pizza Hut Waihi, we are more than just a pizza place—we are a vibrant, team-driven environment where delicious food and exceptional service come together. We are looking for a dedicated 2 Duty Managers who are passionate about leading a team, maintaining inventory and upholding quality standards.

About the Role

As the Duty Manager, you will be responsible for overseeing the day-to-day operations of our busy restaurant. You will ensure that all aspects of service run smoothly, maintain high standards of food safety and foster a positive work environment. Your leadership will be key to delivering top-notch customer service and achieving our business goals. Your responsibilities will include:

●      Motivate and lead a team of service staff to provide exceptional customer service.

●      Oversee day-to-day operations, ensuring efficient workflow and high-quality service.

●      Maintain a customer-centric focus, addressing customer concerns and ensuring a positive dining experience for all customers.

●      Monitor and manage inventory levels, coordinate with suppliers and ensure proper stock levels for smooth store operations.

●      Assist in budgeting, cost control and financial reporting to contribute to the restaurant's profitability.

●      Create and manage staff schedules, balancing workload and optimising labour costs.

●      Provide ongoing training and development opportunities for staff to enhance their skills and promote career growth.

●      Assist with staff recruitment.

●      Support overall business management and strategic planning.

●      Prepare and maintain daily sales reports, cash reconciliation and petty cash.

●      Promote menu items, create specials and undertake the necessary advertising.

●      Ensure compliance with all Pizza Hut policies and local regulations including health and safety standards.

●      Perform any additional duties as requested by the Director.

Qualification, Experience and Attributes Required:

●      Minimum of 1 year of proven work experience within the hospitality industry, or a level 4 or higher qualification in Hospitality, Business Management or a related field.

●      Ability to work in a fast-paced environment and make quick informed decisions.

●      Ability to work independently and as part of a team.

●      Ability to maintain a professional demeanour when interacting with customers and colleagues.

●      Excellent time management skills to complete tasks within specified timeframes.

●      Knowledge of health and safety regulations.

●      Excellent food hygiene practices.

●      High standard of personal hygiene and presentation.

●      Team player with effective communication skills.

●      Ability to work flexible hours, including evenings, weekends and public holidays as required.

Pay & Benefits:

●      Full-time permanent employment.

●      Minimum of 32 hours/week guaranteed.

●      Hourly rate ranges between $24.00 - $24.00.

●      Opportunities for professional growth.

●      Flexible and balanced roster ensuring work-life balance.

●      Friendly and supportive working environment.

Application Requirements:

If you are a results-oriented, hands-on leader with a passion for delivering exceptional dining experiences, we invite you to apply for the Duty Manager position at Pizza Hut Waihi. Please apply with your CV and cover letter.

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