JOB DESCRIPTION-

Job Title- Retail Manager

32- 40 hours weekly

Pay rate- $30- $35 per hour

No. of positions- 4


The ideal candidate will be responsible for managing the store, leading the team, ensuring excellent customer service, and driving sales performance. Manager Job duties will include the below tasks but are not limited to:

  • Developing store strategies to raise customers’ pool, expand store traffic and optimize profitability.

  • Responsible for ensuring high levels of customer’s satisfaction through excellent service.

  • Managing and motivating a team to increase sales and ensure efficiency

  • Managing stock levels and making key decisions about stock control.

  • Analysing sales figures and forecasting future sales.

  • Analysing and interpreting trends to facilitate planning.

  • Dealing with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews

  • Providing feedback to the store staff

  • Providing or organising training and development

  • Deal with the suppliers to ensure best quality and price

  • Keep records of sales and other financial transactions

  • Determine the service standards and ensuring standards for quality,

    customer service and health and safety are met all the time

  • Undertake and manage budgeting; scheduling expenditures; analysing

    variances; initiating corrective actions.

  • Organising special promotions, displays and solely responsible for price

    setting of all the products keeping in view the overall profitability of the

    business

  • Formulates pricing policies by reviewing merchandising activities;

    determining additional needed sales promotion; authorizing clearance

    sales; studying trends.

  • Updating colleagues on business performance, new initiatives and other

    pertinent issues.

  • Ensure to meet health and safety regulations.

  • Maintaining awareness of market trends in the retail industry,

    understanding forthcoming customer initiatives and monitoring what

    competitors are doing

  • Initiating changes to improve the business, e.g. revising opening hours to

    ensure the store can compete effectively in the local market

  • Responding to customer complaints and comments.

  • Fostering awareness and encouraging interest in the products through promotional activities and advertising strategies.

  • Making hiring decisions to meet business needs

2 Years of work experience OR Level 4 OR Higher qualification is required for this role

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