HELL Dunedin (south) is seeking a skilled an experienced Assistant Manager, and two Duty Managers to oversee and support our HELL STORE and its great Kitchen and Delivery Team, ensuring that they continue to bring the best Pizza, Pasta, Salad and Sides in NZ.

We’re looking for people to maximise the potential of our HELL STORE minions. You’ll have to be a foodie who is keen to drive consistently delicious food out of our HELL STORE team. Of course you’ll also have to have awesome customer service skills, be a team leader and have a great sense of humour!

You’ll need to be able to handle the pressure that comes with a face-paced environment and have experience in the hospitality industry.

ASSISTANT MANAGER

 

SKILLS, EXPERIENCE & EDUCATION

  • ·       At least three years’ experience in Hospitality, strong advantage if experience is in Pizza Industry or with HELL specifically.
  • ·       Sound understanding of HELL systems and local store marketing practices.
  • ·       Ability to work autonomously with no supervision.
  • ·       Strong team management, customer service and operational efficiency focus.
  • ·       Initiative, flexibility, and the ability to multi-task.
  • ·       Accuracy and attention to detail.
  • ·       Numeracy skills.
  • ·       Excellent communication skills, both written and oral.
  • ·       Organisational skills and ability to manage workload, prioritise and work under pressure.

 

DUTIES

  • ·       Oversee daily store operations, ensuring efficiency, profitability, and compliance with company standards and safety practices.
  • ·       Recruit, train, lead, and support staff, managing rosters and fostering a positive, inclusive team culture.
  • ·       Maintain exceptional customer service standards, resolving escalated issues and promoting a customer-focused environment.
  • ·       Manage ordering, stock control, food safety, and inventory to meet demand while minimising waste.
  • ·       Monitor financial performance, including cash handling, cost control, and accurate reporting.
  • ·       Support local marketing initiatives, community engagement, and business development opportunities to drive growth.

 

 

DUTY MANAGER

 

SKILLS, EXPERIENCE & EDUCATION

  • ·      At least 1 year experience in the hospitality industry
  • ·      Ability to work autonomously with minimal supervision.
  • ·      Strong customer service and operational efficiency focus.
  • ·      Initiative, flexibility, and the ability to multi-task.
  • ·      Accuracy and attention to detail.
  • ·      Numeracy skills.
  • ·      Excellent communication skills, both written and oral.
  • ·      Organisational skills and ability to manage workload, prioritise and work under pressure.

DUTIES

  • ·       Overseeing staff on your allocated shifts (first and foremost);
  • ·       Ensuring 100% customer service and product quality;
  • ·       Maintaining the highest standards of food and service for the store;
  • ·       Participate in the day to day running of the business when the Store Manager is absent;
  • ·       Serving customers and preparing pizzas.



These positions would be suited to anybody keen to advance their hospitality career!

A minimum of 30 per week will apply, maximum hours of work per week may vary; all applicants must be prepared to work weekends until 11pm.

Competitive pay rates of between $25 - $28 for Duty Managers and $28 - $32 for the Assistant Manager, all based on experience.

Please specify which role you would like to be considered for on your application. 

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