Retail Supervisor

As a supervisor, you will be responsible for overseeing the day-to-day operations of our fast-paced restaurant. You will lead a team of staff, ensure exceptional customer service, manage inventory and staff schedules, and maintain a safe, clean, and welcoming environment for both the customers and employees.

Job Requirements: To be considered for this position, the ideal applicant should meet one of the following criteria:
1. Have at least 1 year of experience in the restaurant or/and food industry; or
2. Hold at least a NZ Register Level 2 or 3 qualification in business or another relevant qualification.

Job Duties: The job duties for this Supervisor position include

• Ensuring that customers receive prompt service and quality goods and services
• Responding to customers' inquiries and complaints about goods and services
• Planning and preparing work schedules and assigning staff to specific duties
• Interviewing, hiring, training, evaluating, dismissing and promoting staff, and resolving staff grievances
• Instructing staff on how to handle difficult and complicated sales procedures
• Examining returned goods and deciding on appropriate action
• Taking inventory of goods for sale and ordering new stock
• Ensuring that goods and services are correctly priced and displayed
• Ensuring safety and security procedures are enforced

Additional Qualities: The ideal candidate should possess a positive and active attitude as a fast-food manager.

Flexibility with time is another great quality as the supervisor may have to fill in the times for staff who are away due to sickness or annual leave, etc.

Proficiency in English will be required for an efficient communication with team members. 

Application Process: To apply for this position, please send your resume (C.V.) to the email address provided in the job advertisement. This advertisement will be finished on the 12th of September 2025.

When submitting your resume, include the following details:
• Any relevant experience in the restaurant or/and food industry.
• Your visa status and expiry date if applicable.
• How you would manage stressful situations within the organization.
• Your approach to resolving disputes and communicating with team members.
• Explain why you believe you are suitable for this position.

Important Note: This job advertisement mentions that applicants for this position should have NZ residency or a valid NZ work visa, so make sure you meet these criteria before applying.