Our client is a well-established and respected specialist practice, based in Epsom. We're looking for a Medical Secretary/Administrator to work part-time 18-20 hours per week.

The practice hours allow some flexibility and working from home, with a number of hours based at the medical practice. 

This unique practice provides an interesting and exciting role in cutting edge healthcare. This is a front-line role where professionalism, attention to detail and a warm, respectful manner are essential in maintaining the high standards expected of a leading private medical practice.

What the day-to-day looks like in this role:

  • Manage front-desk operations including greeting patients and supporting them to have a positive experience throughout their care.
  • Coordinate outpatient clinics and operating lists to ensure all appointments, approvals, and patient communications are handled efficiently.
  • Processing payments and supporting patients with the claiming process with their insurer.
  • Liaising with and arranging bookings with associated staff and operating facilities.
  • Processing referrals and collating patient information.
  • Monitor and respond to emails, phone calls, and incoming referrals in a timely and professional manner.

What we require from you: 

  • Previous administration experience within a private healthcare setting is a must. Those without relevant healthcare/medical experience will not be considered. 
  • Outstanding written and verbal communication skills with a warm and friendly manner.
  • Reliability is critical to ensure optimal patient care.
  • Excellent computer skills and confidence using practice software.
  • Organisation skills and ability to multi-task with accuracy and attention to detail.
  • Excellent time management skills and the ability to work independently
  • NZ Citizenship or permanent residency. 

This is an excellent opportunity for someone looking for part time hours with some work from home and flexability. You would be joining a great team with an excellent culture. If this role sounds of interest and you have the above requirements, please apply now.