About Collective
Collective Hospitality is one of New Zealand’s leading catering companies, known for delivering exceptional food and service across a range of premium venues, events, and institutions.

We’ve secured a significant institutional catering contract that includes retail, delivered catering and event services. We’re now looking for an experienced catering and hospitality manager to be our dedicated Account Manager to lead the partnership from setup through to ongoing success.

Starting in mid October, this is a unique opportunity to play a pivotal role in designing and launching a world class hospitality partnership within a major institution. You’ll project manage the planning phase over the next six months, then transition into ongoing relationship and operational management as services go live in early 2026. You will be managing a complex relationship with various stakeholders for a premium client in a hospitality setting.

You'll be fully supported by Collective's Senior Leadership team, our various departments and their resources.

Key responsibilities include:

  • Leading the end-to-end account setup in collaboration with Collective’s internal stakeholders.

  • Project managing the design and mobilisation of all services, from café to catering & event operations

  • Working closely with our Head of Culinary for the account to co-develop menus, service processes, and operational workflows

  • Supporting the design and implementation of an online ordering portal for delivered catering

  • Establishing strong working relationships with multiple internal departments and decision-makers

  • Acting as the primary contact for our client, to sell our catering, hospitality & event services to all key stakeholders, ensuring high satisfaction and seamless delivery.

  • Manage key events when required to ensure consistency and excellence accross sales to execution.

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