Car Rental Manager

Airport Taxi and Car Rental Limited is seeking a highly motivated  Car Rental Manager to manage operations at our car rental company in Auckland Regison in full-time permanent positionswith a minimum of 30 hours per week. You will be paid between $35 to $45 per hour depending upon your qualification, skills and experience

This is an exciting opportunity to join a growing company and play a key role in delivering excellent service to our customers. 

Key Responsibilities:

• Manage the daily operations of the car rental branch to ensure efficient service delivery and customer satisfaction.

• Supervise, train, and lead staff, fostering a high-performance culture and maintaining professional standards in all customer interactions.

• Organise the purchase, scheduling, allocation, and maintenance of transport vehicles, equipment, and fuel to ensure operational efficiency and availability.

• Oversee fleet management, including timely inspections, servicing, repairs, and compliance with all regulatory and company safety standards.

• Liaise with clients to determine requirements, provide advice on vehicle types, hire rates, and obligations, and resolve customer complaints or feedback in a professional manner.

• Receive orders and bookings, plan and implement rental and transportation schedules, and optimise utilisation of vehicles.

• Arrange collection, delivery, and return of vehicles, coordinating logistics to minimise downtime and maximise service availability.

• Ensure vehicles and goods are stored, maintained, and transported in conditions that preserve their quality and meet company standards.

• Develop and implement business strategies to increase revenue, grow market share, and enhance branch visibility.

• Plan and execute marketing and promotional activities to attract new clients and retain existing customers.

• Monitor budgets, expenses, and branch financial reporting, ensuring cost control, accurate forecasting, and profitability.

• Maintain accurate business records, operational reports, and client documentation in line with company policies.

• Coordinate and oversee staff rosters, manage leave requests, and allocate workforce effectively to meet business demand.

• Maintain strong relationships with suppliers, partners, and stakeholders to support operational and commercial goals.

• Ensure compliance with occupational health and safety regulations, transport legislation, and company policies.

• Analyse operational and financial data to identify areas for improvement and implement practical solutions.

• Flexible to work int he weekends. 

Requirements:

•  Level 5 Diploma or higher qualification or 3 years relevant experience