Job Description

We are on the lookout for a Café Manager who can oversee the smooth running of our

business. Needless to say, you will be excellent at customer service and proactive to

keep up with the business.

You will be guaranteed minimum 30 hours weekly. It is a permanent full-time role based

in Wellington region. The pay rate ranges from $25 to $35.

Key Responsibilities:

·         Oversee the daily operations of the café, ensuring smooth service and timely execution.

·         Collaborate with chefs to plan, develop, and update menus that are cost-effective, appealing, and aligned with customer preferences.

·         Plan and manage special events, group bookings, and seasonal promotions to boost customer engagement and revenue

·         Recruit, train, mentor, and supervise all front-of-house and kitchen staff.

·         Prepare and manage staff rosters to ensure adequate coverage during all shifts

·         Maintain a strong customer service culture by interacting with guests, addressing complaints, and responding to feedback promptly.

·         Ensure a welcoming atmosphere by maintaining high standards of cleanliness, presentation, and customer engagement

·         Monitor and control operating costs to maximize profitability.

·         Maintain accurate records of sales, stock levels, staff hours, and supplier invoices.

·         Ensure the café complies with all health, safety, and food hygiene regulations.

·         Conduct regular audits of cleanliness, equipment maintenance, and food safety standards.

·         Manage food handling and safety certifications for all relevant staff.

·         Monitor inventory levels and coordinate with suppliers to ensure timely ordering and delivery of goods.

·         Negotiate with vendors to obtain best pricing and quality.

·         Minimize waste through effective stock rotation and portion control

·         Collaborate with owners or marketing team to develop local marketing strategies and promotional campaigns.

·         Monitor market trends and competitor activity to adjust offerings as needed

·         Utilize digital tools for roster scheduling, payroll, and supplier orders

 

To be successful you will need to:

·         Have at least three-year work experience in a relevant field, or a relevant Diploma

·         or higher qualification

·         Be a great team player, be able to follow instructions

·         Be physically fit and willing to work hard

·         Good eye for details and an ability to solve problems practically and effectively

·         Have "can-do" attitude

 

If you are interested in this role, please apply with your detailed cv and cover letter.

 

Applicants for this position should have NZ residence or a valid NZ work visa. Please

tell us your visa status when applying for this role.

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