We are seeking friendly and professional Food & Beverage Attendants to provide exceptional customer service and ensure smooth daily operations in our restaurant and bar. This role is ideal for someone who enjoys guest interaction, teamwork, and delivering memorable dining experiences.

Key Responsibilities

  • Greet guests warmly, present menus and beverage lists, and take accurate orders

  • Serve food and beverages promptly and professionally, ensuring excellent presentation

  • Open bottles, pour beverages, and refill glasses as required

  • Clear tables efficiently and maintain cleanliness in dining and service areas

  • Process customer payments accurately and operate POS or cash register systems

  • Assist with table settings, restocking, and cleaning duties before, during, and after service

  • Provide recommendations on menu or beverage selections to enhance guest experience

  • Support kitchen and bar staff by communicating orders clearly and timely

  • Report complaints, incidents, or accidents promptly and complete documentation as needed

  • Perform any additional duties as reasonably requested by management

Health & Safety

  • Follow all company and legal health and safety policies, including hygiene standards

  • Identify hazards and take preventative action to maintain a Zero Harm work environment

  • Ensure safe practices are followed by staff, customers, and contractors at all times

  • Report incidents or unsafe behaviour immediately

  • Comply with the Health and Safety at Work Act (HSWA) and related regulations

  • Promote a culture of safety and teamwork across all operations

About You

  • Minimum 1 year of relevant experience in food and beverage service

  • A qualification equivalent to NZQF Level 2 or 3 (New Zealand) or AQF Certificate II/III (Australia) is desirable

  • Excellent communication and customer service skills

  • Courteous, calm, and professional presentation

  • Ability to work efficiently both independently and as part of a team

  • Basic computer literacy and experience with POS systems

  • Willing to undergo pre-employment checks (including drug screening, if required)

  • Strong work ethic and ability to perform under pressure

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