Motel Manager

Motel Manager

Location: Northland
Employment type: Full time and Permanent (guaranteed 40 hours / per week)
Our pay: $27-$35 per hour 

We are now looking for a Motel Manager to join in our team and lead our team members. The ideal candidate should be self-driven and enthusiastic for this job.

Skills and experience needed:

-        Ideal candidates should have at least 1 year‘s relevant work experience in hotel/motel/tourism management, or hold a relevant diploma or equivalent qualifications/certificates in hospitality, tourism, or management.

Job duties & Responsibilities:

·       Manage and maintain effective communication within the team to ensure the reservation, reception and room service and housekeeping activities are processed smoothly

·       Promote guest satisfaction in an effort to obtain repeat business:

·       Manage all guest complaints and ensure required parties take corrective action

·       Respond to all Guest Feedback

·       Promote and maintain positive image for the property

·       Manage and oversee all the business-related financial transactions and accounts, prepare relevant paperwork for administrative purpose

·       Purchase and order stock and daily supplies according to budget, and set prices according to the market rate if requires

·       Manage staff rosters, prepare and confirm staff timesheets for payroll and PAYE, supervise staff performance

·       Recruit and hire new staff members according to business needs, provide trainings

·       Arrange frequent security checks, supervise the property to ensure staff and customer safety, and ensure common and front office areas meet sanitation and cleanliness and maintenance standards

·       Supervise Receptionist and provide support in any problem areas

·       Engage the team to deliver the best service in all interactions with guest, customers, etc

·       Ensure the business compliance with occupational health and safety regulations

·       Promote add-on services to guests including food and beverage and tour sales

If you are a proactive person, and a great team player, please send your CV via Jobspace website. Priority will be given to NZ residence/citizens.

Attention: Please include your visa status in your cover letter if you are not a New Zealand resident. Only shortlisted candidates will be contracted.