Hotel Manager
Job reference : 3973055
Job Type : Full-time
Pay : $100000 - $110000 KPI + Accomm + Parking Annually
Location : Dunedin, Otago
Posted on : 16-10-2025
Focused purely on exceptional accommodation (no restaurant or bar), this role is all about guest experience, presentation, and operational excellence
We have been BUZZed and have opportunity for a hands-on Hotel Manager (or Management Couple) to take charge of a beautifully presented boutique accommodation property. Focused purely on exceptional accommodation (no restaurant or bar), this role is all about guest experience, presentation, and operational excellence.
About the Role
You'll oversee the day-to-day running of the hotel, managing everything from reservations and check-ins to rosters, quality control, and maintenance. For a couple, the workload can be shared to match each person's strengths — guest service, administration, or back-of-house coordination.
Key responsibilities include:
You're an organised, approachable professional who thrives in a hands-on role and takes pride in presentation, service, and smooth operations.
You'll bring:
About the Role
You'll oversee the day-to-day running of the hotel, managing everything from reservations and check-ins to rosters, quality control, and maintenance. For a couple, the workload can be shared to match each person's strengths — guest service, administration, or back-of-house coordination.
Key responsibilities include:
- Managing daily hotel operations and overall guest experience
- Overseeing check-in/out, bookings, calls, and emails
- Adjusting daily room rates using pricing software
- Handling guest reviews and resolving feedback or complaints
- Managing, training, and rostering casual cleaning staff
- Conducting regular room quality checks
- Ordering and managing linen, amenities, and consumables
- Coordinating maintenance and liaising with trades and suppliers
- Maintaining strong relationships with OTAs, vendors, and the landlord
You're an organised, approachable professional who thrives in a hands-on role and takes pride in presentation, service, and smooth operations.
You'll bring:
- Proven experience managing a boutique hotel or similar accommodation property (essential)
- Excellent organisational and customer-service skills
- Confidence with booking and property management systems
- Strong problem-solving and multitasking ability
- For couples - complementary skills across guest service, administration, and operations
- Salary $100,000 - $110,000 + KPI bonus
- 1-bedroom on-site accommodation provided
- Car parking included
- Supportive ownership and autonomy to manage daily operations
- Lifestyle role ideal for a couple looking to live on-site and take pride in a well-run property