Located in the heart of Greenhithe, The Collins Café and Bar is a vibrant local café known for its freshly prepared food, premium coffee, and welcoming atmosphere. We pride ourselves on providing excellent customer service and a great place for our community to relax and enjoy high-quality food and beverages.

We are seeking a dedicated and experienced Café Manager to join our team and oversee the daily operations of the café and bar.

  • Minimum guaranteed hours of work per week: 30 hours.
  • Maximum hours of work per week: 40 hours

Tasks and Responsibilities:

In this role, you will be responsible for:

  • Managing the day-to-day operations of the café and bar to ensure smooth service delivery.
  • Plan menus with Chef or Cook.
  • Hiring, supervising, training, and motivating front-of-house and kitchen staff.
  • Preparing staff rosters and monitoring attendance to maintain adequate coverage.
  • Monitoring stock levels, placing orders, and maintaining supplier relationships.
  • Managing daily cash flow, POS operations, and banking procedures.
  • Ensuring compliance with food safety, health and safety, and licensing regulations.
  • Overseeing customer service standards and promptly resolving any customer issues.
  • Monitoring sales performance, controlling costs, and assisting with budgeting and profitability.
  • Coordinating marketing activities, seasonal promotions, and community events.

Skills and Experience Required:

To be successful in this position, you must have:

  • At least three years of proven managerial experience in a café, restaurant, or hospitality setting (in New Zealand or overseas); OR
  • At least a relevant NZQF Diploma Level 5 Qualification.
  • Strong leadership and interpersonal skills, with the ability to manage and motivate a team.
  • Excellent understanding of operations of hospitality establishment, including stock management and customer service.
  • Good financial and organisational skills.
  • Knowledge of Food Safety and Health & Safety regulations.
  • Availability to work evening and night-time functions when required.
  • Flexibility to work on weekends, early mornings, and public holidays as required.
  • Event/function and restaurant management experience is a plus - the ability to manage private bookings and events will be highly valued.

Personal Attributes

  • Passionate about hospitality and providing excellent customer experiences.
  • Reliable, proactive, and hands-on in daily operations.
  • Positive attitude and ability to work under pressure in a busy environment.

What We Offer

  • Competitive pay rate and staff benefits.
  • Supportive, friendly, and professional work environment.
  • Opportunities for career development within our expanding business.

 

How to Apply

If you are an enthusiastic hospitality professional looking to take the next step in your career, please apply.

Employer Questions

Your application will include the following question(s):

  • Do you have rights to work in New Zealand?
  • Are you a New Zealand citizen or resident?
  • How many years of work experience you have as a Cafe Manager?
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