Motel Manager role available for someone who loves providing exceptional customer service and is able to manage tasks efficiently!
Main Role: -
· To operate, maintain and promote the accommodation property to the same standards as set by the business owners.
· To operate the accommodation property professionally.
· To foster a good relationship with all guests, staff, and suppliers.
· To ensure all statutory obligations are adhered to and met.
The tasks required are as detailed, but not limited to, those outlined below:
· Guiding and overseeing reservation, reception, room service, and housekeeping activities
· Organising staff rosters/workloads and monitoring staff work performance.
· Oversee our Travel Desk: providing guests with local tourism information, arranging tour activities and transportation.
· Observing laws and regulations to ensure compliance.
· Assisting with the administration and management of Tour groups, group bookings, corporate guests, and companies
· Ensure customer service standards are maintained.
· Planning, organizing, and supervising functions and conference activities.
· Proactively seeking corporate clients and conferences and marketing the establishment
· Buying and maintaining stock levels at acceptable standards
· Ensure and review business financial activities by the accounting procedure.
· Co-ordinate with external parties such as suppliers, catering companies, travel, and tourism agencies, etc.
· Observing laws and regulations to ensure compliance.
· Carry out regular inspections to ensure the property and gardens are maintained to the highest standard.
· Liaise with security companies to keep a regular check on the security of property and guests.
· Ensuring compliance with occupational health and safety regulations
The Candidate applying must be a New Zealand Citizen/ Resident or have valid work rights.
Candidate must have two years of relevant experience OR a minimum level 5 qualification.
Go ahead an apply now to express your interest in the role! We look forward to hearing from you!
Employer Request: “We prefer a video profile with your application - it helps us get to know you better and may increase your chances of being shortlisted.”