Motel Manager role available for someone who loves providing exceptional customer service and is able to manage tasks efficiently! 

Main Role: - 

·       To operate, maintain and promote the accommodation property to the same standards as set by the business owners.

·       To operate the accommodation property professionally.

·       To foster a good relationship with all guests, staff, and suppliers.

·       To ensure all statutory obligations are adhered to and met.

 

The tasks required are as detailed, but not limited to, those outlined below:

·       Guiding and overseeing reservation, reception, room service, and housekeeping activities

·       Organising staff rosters/workloads and monitoring staff work performance.

·       Oversee our Travel Desk: providing guests with local tourism information, arranging tour activities and transportation.

·       Observing laws and regulations to ensure compliance.

·       Assisting with the administration and management of Tour groups, group bookings, corporate guests, and companies

·       Ensure customer service standards are maintained.

·       Planning, organizing, and supervising functions and conference activities.

·       Proactively seeking corporate clients and conferences and marketing the establishment

·       Buying and maintaining stock levels at acceptable standards

·       Ensure and review business financial activities by the accounting procedure.

·       Co-ordinate with external parties such as suppliers, catering companies, travel, and tourism agencies, etc.

·       Observing laws and regulations to ensure compliance.

·       Carry out regular inspections to ensure the property and gardens are maintained to the highest standard.

·       Liaise with security companies to keep a regular check on the security of property and guests.

·       Ensuring compliance with occupational health and safety regulations

 

The Candidate applying must be a New Zealand Citizen/ Resident or have valid work rights.

Candidate must have two years of relevant experience OR a minimum level 5 qualification.

 

Go ahead an apply now to express your interest in the role! We look forward to hearing from you!

Employer Request: “We prefer a video profile with your application - it helps us get to know you better and may increase your chances of being shortlisted.”