Eterna Café will shortly opening on victoria street Hamilton , a vibrant café committed to offering high-quality, fresh, creative cuisine in a warm and friendly setting. We source local ingredients and pride ourselves on customer experience and excellence in food.
Key Responsibilities
· Organize and control the operations of the café (staff, customer service, finances, supply chain)
· Plan menus in consultation with chefs, coordinate specials, ensure consistency and quality
· Manage purchasing, inventory, and pricing to meet budgetary goals and margin targets
· Recruit, train, supervise, and performance-manage staff (kitchen, baristas, front-of-house)
· Monitor staff rosters, labor costs, and productivity
· Ensure café complies with all health, safety, licensing and food hygiene regulations
· Handle customer issues, ensure high levels of service and customer satisfaction
· Maintain financial records, analyze sales performance, prepare reports and forecasts
· Promote marketing activities, social media engagement, events, and community partnerships
Requirements / Qualifications
ü A relevant qualification of level 5,— or at least 2 years’ relevant experience in a similar role
ü Excellent communication, interpersonal and customer service skills
ü Ability to multitask, think strategically, and make decisions under pressure
ü Familiarity with food safety, licensing, health regulations
Employment Conditions & Benefits
· Full-time (for minimum 30 hours per week guaranteed)
· Competitive salary (NZ$ 29/hour – NZ$ 36/hour)
· Opportunities to shape café growth, lead initiatives, and advance your career
· Professional development, mentoring, and staff discounts
Applicants for this position should have a residence visa or a valid work visa. Drug Test and a clean criminal history is essential. If you're a right match, apply now.