We are seeking an experienced and motivated Café General Manager to lead the day-to-day operations at an extremely busy cafe. This is a hands-on leadership role suited to someone who thrives in a fast-paced environment, is passionate about hospitality.


 

 

About the Role

As the Café General Manager, you will be responsible for:

  • Overseeing all daily café operations to ensure smooth and efficient service

  • Leading, training, and developing a diverse team

  • Maintaining high standards of customer service, food quality, and presentation

  • Managing rosters, stock control, and supplier relationships

  • Driving operational improvements and ensuring compliance with health & safety and food safety regulations

  • Working closely with owners/management on budgeting, forecasting, and achieving financial targets

  • Contributing to menu development and implementing seasonal offerings

  • Upholding the café’s reputation as a welcoming and professional destination for visitors

About You

We are looking for someone who:

  • Has proven experience in hospitality management or a similar leadership role

  • Is confident managing a team and leading by example

  • Works well under pressure and remains organised in a busy setting

  • Has strong communication and problem-solving skills

  • Is financially savvy with experience in budgeting, cost control, and rostering

  • Takes pride in providing excellent customer service

  • Understands food safety, health and safety, and hospitality best practices

  • Is flexible, reliable, and committed to supporting a positive team culture

  • Must have a valid Duty Manager certificate

What We Offer

  • A dynamic and supportive working environment

  • The opportunity to work in one of Hamilton’s most iconic destinations

  • Competitive remuneration based on experience

  • Opportunities for growth and advancement within the business

  • Staff meals and discounts

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