Motel Manager

Motel Manager

Location: Whau Valley, Whangarei
Employment type: Full time and Permanent (guaranteed 40 hours / per week)
Our pay: $25-$30 per hour

Situated in a park-like garden setting, the Kingswood Manor Motel offers a quiet, convenient location that offers easy access to the city centre, sports and golf facilities, and the journey north on State Highway 1. Our clean, comfortable, and spacious rooms will ensure a relaxing stay at the end of a busy day of sightseeing, travel or work.

We are now looking for a Motel Manager to join in our team and lead our team members. The ideal candidate should be self-driven and enthusiastic for this job.

Skills and experience needed:

·       A relevant tertiary diploma in Business or above, OR;

·       At least 2 years of working experience at a management level in similar roles.

Job duties & Responsibilities:

·       Manage and maintain effective communication within the team to ensure the reservation, reception and room service and housekeeping activities are processed smoothly

·       Promote guest satisfaction in an effort to obtain repeat business:

·       Manage all guest complaints and ensure required parties take corrective action

·       Respond to all Guest Feedback

·       Promote and maintain positive image for the property

·       Manage and oversee all the business-related financial transactions and accounts, prepare relevant paperwork for administrative purpose

·       Purchase and order stock and daily supplies according to budget, and set prices according to the market rate if requires

·       Manage staff rosters, prepare and confirm staff timesheets for payroll and PAYE, supervise staff performance

·       Recruit and hire new staff members according to business needs, provide trainings

·       Arrange frequent security checks, supervise the property to ensure staff and customer safety, and ensure common and front office areas meet sanitation and cleanliness and maintenance standards

·       Supervise Receptionist and provide support in any problem areas

·       Engage the team to deliver the best service in all interactions with guest, customers, etc

·       Ensure the business compliance with occupational health and safety regulations

·       Promote add-on services to guests including food and beverage and tour sales

We provide a fair and equal work environment in which you will grow in all aspects. If you are interested in this role, please apply via APPLY NOW below, or send your CV to [email protected].

Attention: Please include your visa status in your cover letter if you are not a New Zealand resident.