Restaurant Manager

Sai Danish Trading Limited T/A Charcoal Indian Restaurant and Zaika Restaurant & Bar is looking for 1 Restaurant Manager to work full-time in Blenheim. 

Restaurant Manager: 23-24 hours/ week.

Days Required: Monday to Sunday

Restaurant Manager Duties:

1. Manage the daily operations of the restaurant to ensure efficiency.
2. Lead the recruitment, induction, training and development of staff, adhering to company standards and expectations.
3. Foster exceptional customer service among employees, ensuring guests feel welcome and comfortable at all times.
4. Develop promotional strategies to attract customers, manage social media and online
presence, coordinate special events or offers, analyse customer feedback and market
trends and work on brand positioning to enhance the restaurant’s visibility and reputation.
5. Create and manage staff schedules effectively.
6. Coordinate with the kitchen team for weekly stock orders.
7. Check in deliveries, match orders and handle daily banking tasks.
8. Prepare necessary paperwork related to stock and employee timesheets.
9. Manage cash balances and minimize waste.
10. Perform inventory management and conduct weekly stock control.
11. Analyse weekly sales and inventory reports to identify opportunities for business improvement, collaborating with the company owners.
12. Oversee housekeeping activities to maintain restaurant cleanliness and presentation.
13. Ensure a safe work environment for both employees and customers.
14. Address and resolve escalated customer complaints.
15. Provide high-quality service in response to customer inquiries and needs.
16. Handle the purchasing and pricing of goods.
17. Manage budgeting and financial transactions.                                                                      18. Collaborate with chefs to plan menus.
19. Organise and set up special functions.
20. Ensure compliance with ALCOHOL ACT and other safety regulation.

Restaurant Manager Requirements:

1. Diploma level 7 qualification (Hospitality or Business) and 5+years of work experience in a management role in the hospitality sector.
2. LCQ Licence is a MUST.
3. Strong analytical/decision-making skills.
4. Basic computer literacy.

Eligible candidates, please apply.