Location: Glenfield, Auckland
Employment Type: Full-time, Permanent
Hours: Minimum 30–40 hours per week
MAHI GROUP NZ LIMITED recently purchased the Pizza Hut Glenfield
Wairau store under the globally recognised Pizza Hut franchise. We
urgently require staff. We are a New Zealand–owned company focused on
operational excellence, quality food, and outstanding customer
experiences.


We currently have two full-time permanent positions available.
Pay Rate: $25.00 – $30.00 per hour (based on experience)
Reports to: Store Manager

About the Role
The Shift Manager supports the Store Manager by running shifts
efficiently, supervising staff, maintaining product quality, and ensuring
excellent customer service. This is a hands-on role suited to candidates
who enjoy working in a fast-paced environment and as part of a team.
Key Responsibilities include, but are not limited to:
Inventory and Stock Management:
 Inspect ingredient levels, identify shortages, and report to the Store
Manager.
 Place accurate orders to maintain optimum stock levels and ensure
proper stock rotation.
 Check weekly deliveries for accuracy and arrange credits for any
shortages.
Quality Assurance and Standards:
 Maintain product and service quality in line with Pizza Hut brand
standards, including food delivery standards.
 Assist the Store Manager in ensuring compliance with food safety,
health & safety, and brand requirements to meet internal audit
standards.


Customer Service:

 Ensure customer service standards are met by responding to
customer enquiries and resolving complaints effectively.
Team Supervision and Training:
 Train, evaluate, and manage staff performance during allocated
shifts.
 Address staff issues and maintain a positive and productive team
environment.
Operational Management:
 Handle daily cash reconciliations and oversee opening and closing
procedures during shifts.
 Coordinate equipment repairs and maintenance when required.
Promotions and Sales:
 Actively promote in-store offers, advertisements, and promotional
campaigns to customers.


Hands-On Support:
 Prepare food items alongside store staff, including dough
preparation, pizza making, and cutting.
 Serve customers, process transactions, and assist with delivery
tasks when required.

Eligibility Criteria
 Minimum 6 months of work experience in a retail or hospitality
environment.
 Availability to work evenings, weekends, public holidays, and on-call
when required.
 Good communication and basic computer skills.
 Willingness to undergo drug, alcohol, and Ministry of Justice checks.
 Full Driver Licence required
 Prior food-handling experience is advantageous.

How to Apply
Apply online and provide a cover letter, CV, confirmation of prior
work experience, relevant qualifications, and referee details at the

time of application or else your application may not be considered. A drug
and alcohol test may be required for health and safety purposes.
Only shortlisted candidates will be contacted.

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